The 5 Best Courier Services in Edmonton

Best Courier Services in Edmonton

Featured Image Source: Pixabay

by Olivia Walsh

Are you in need of a fast, efficient, and trusted courier to deliver an item within the day? You’re in luck, because we’ve put together a list of the top delivery services in Edmonton to help you out!

We’ve done the research and this list we’ve put together is a list of the best companies with stellar reputations, efficient services, and affordable rates.

If you’re ready, let’s take a look at the best courier services in Edmonton.

How Much Do Courier Services Cost in Edmonton?

Generally, there are two main factors that determine how much a courier service will charge: the distance from point A to point B and the size of the item.

Another determining factor is the urgency at which the item needs to be delivered and any other tasks that need to be accomplished by the courier.  

Rates can vary greatly for each courier service, so to give you a general idea, we’ve compiled the average estimated rates of shipping a single item within a city the size of Edmonton and its surrounding areas.

 0–5 miles6–10 miles11–15 miles16–25 miles26–35 miles36–45 miles
Base rate (0–50 lbs)$18.00$23.00    $27.00$38.00$50.00$62.00
Per-pound rate in excess of 50lbs$0.36$0.46$0.54$0.76$1.00$1.24

The Best Courier Services in Edmonton

Now that you know what to expect in terms of expenses, we can now take a look at our picks for the top courier services in Edmonton.

1.   MC Dispatch

MC Dispatch's Homepage
Source: MC Dispatch
SERVICESSame-Day Courier, Scheduled Delivery, Next Flight Out, 5 Tonne, Hotshot, Messenger, Warehousing, Legal Courier & Court Runner Services, Financial Courier Services/mail Runs, Land Titles & Crown Prosecution Services, Rush, Direct, Point To Point
WEBSITEhttps://www.mcdispatch.com/
ADDRESS18049 107 Ave Edmonton, AB, T5S 1K3
CONTACT DETAILSPhone: (780) 483-4611
Toll Free: (844) 906-7337
OPERATING HOURSOpen 24 hours a day, 7 days a week

MC Dispatch has been serving Edmonton and Alberta since 1976, delivering confidential documents, medical supplies, and other forms of valuable cargo in the area.

With their “Same Day On-Demand Service”, their couriers can deliver documents and other small items in as little as 15 minutes, whether it’s a quick bike ride down the block or to another part of the city. This guarantee has built their reputation as one of the leading courier services in Edmonton.

Any other time-sensitive deliveries within Alberta or out of the province can be accomplished within 24 hours with their Hot Shot and Next Flight Out (NFO) service. The only downside to their out-of-province deliveries is that a third party or partner courier may complete the delivery to its destination.

MC Dispatch also provides a wide array of extra services, such as legal couriers that are fully adept in filing legal documents. They also furnish businesses with a courier that can deliver a parcel at a specific time or at regular intervals, whether it’s a weekly mail run or a daily bank deposit.

Only businesses can set up an account in their online portal which provides a seamless method of managing any corporate transactions. Individuals who are delivering for personal reasons do not need to register an account online.

Some of the ways that MC Dispatch keeps their operations running smoothly and efficiently is by streamlining it with high-tech tools such as signature captures, GPS tracking, Geo-Fencing Verification, and immediate electronic proof of delivery, just to name a few. Clients with accounts can also monitor all their orders online, with real-time tracking that shows proof of delivery and signatures of the recipient.

Another benefit of going with MC Dispatch is that you can avail yourself of their warehouse services. There are no minimum or maximum obligations to comply with or special long-term contracts and they will store your items as long as you need.

Pros

  • Warehousing services for storing your items
  • Priority Point to Point Service for urgent deliveries
  • Multiple tools for account holders to track their deliveries

Cons

  • Partner courier will complete out of province and NFO deliveries
  • Only businesses can set up an online account

Customer Reviews

Hiring a courier service to handle precious cargo is about trust, and MC Dispatch certainly gains the trust of its clients.

Dallas Hewitt, a regular at MC Dispatch shares:

“MC dispatch is my go to courier. The whole team gets back to me quickly with competitive prices and great follow through. This is a company that values their customers and business relationships. Easily five stars.”

Mykola Labach, another customer, adds:

“Fantastic courier service. Dispatcher is friendly and helpful, driver was professional and quick.”

2.   Fast Lane Transport & Hot Shot

Fast Lane Transport & Hot Shot's Homepage
Source: Fast Lane Transport & Hot Shot
SERVICESCourier Services, Delivery Services, Trucking Delivery, Expedited Shipping, Express Delivery, Fast Freight, Fast Courier, Hot Shot Services, Hot Shot Trucking, Distance Calculator, Air Cargo Security, Fragile Freight, Fragile Cargo, Standard Express Service Delivery, Rush Delivery, Direct Rush
WEBSITEhttps://fastlanetransport.ca/
ADDRESS11724 29 Avenue NW Edmonton AB, T6J 3K9
CONTACT DETAILSPhone: (780) 463-8685
Toll Free: 1-877-249-8685
 
Online Tools, Billing, Credit Applications
Deborah Onyschuk, CFO
[email protected]
 
Customer Relations
Layne Petersen (Founder, CEO)
[email protected]
OPERATING HOURSOpen 24 hours a day, 7 days a week

Since it first opened in 2000, the residents of Edmonton have been using Fast Lane Transport’s trucking services for their delivery needs. This company prides itself in shipping anything from 1 – 20,000 pounds and any cargo measuring up to 40 feet in length.

Their specialty is time-sensitive and accelerated shipping, with trucks constantly moving 24 hours a day, 7 days a week. They have a wide array of vehicles in their fleet ranging from standard pickups, one-ton flat deck trucks, and trucks with gooseneck trailers.

Fast Lane Transport focuses on commercial industries as opposed to single deliveries from individuals. They serve a varied mix of sectors, transporting fragile items such as construction equipment, structural steel, oil field equipment, electrical supplies, consumer packaged products, and even soil and water samples for testing in laboratories.

All their drivers are outfitted with safety gear and certified to handle hazardous materials and dangerous goods. Fast Lane Transport’s vehicles are regularly checked and inspected to ensure they are up to par with the requirements of the province and government institutions.

We like that you can apply for a credit application with Fast Lane Transport via an easily downloadable form, allowing you to set terms of payment for multiple transactions and deliveries. This lessens the paperwork you have to facilitate and lets you focus on running your business.

What makes their service unique is that some of their drivers are independent contractors and use their privately owned vehicles. By doing so, Fast Lane Transport can create an extensive fleet that can respond to any request quickly and efficiently.

As stated in their name, one of the advantages of using Fast Lane Transport is their hotshot trucking service, which assigns a single truck to handle time-sensitive deliveries immediately. With their 24-hour emergency dispatch service available to all drivers, any mishap on the road will immediately receive attention and ensure that your delivery will make it to its destination on time.

Pros

  • Can transport 1-20,000 pounds of cargo
  • 24-hour emergency dispatch service
  • Easy online credit application

Cons

  • Focused on commercial industries
  • No bike or messenger services
  • No real-time tracking for customers

Customer Reviews

Fast Lane Transport is reputed for its hot shot trucking services. One of their customers, Scott Brown, shares his story:

“Layne was responsive and easy to deal with, and his driver stayed in touch with my customer even texting me to show that the delivery was succesfully executed. We don’t use Hot Shots often, but we know who to call when they are required!”

Donovan Djiker, another customer, appreciated the 24-hour roadside assistance, as he says:

“Great service, fast deliveries and very friendly. I also got stuck in a ditch and one of there driver came out and towed me out with one of their own trucks. Highly recommend a great team.”

3.   Propello

Propello's Homepage
Source: Propello
SERVICESEarly Bird Service, Regular Delivery, Rush Delivery, Direct Delivery, ASAP Delivery, Court Running, Land Titles, Bank Deposits, Process Serving, Secure Medical Transport, Medical Aids, Samples, Retail, Products, Food, Flowers
WEBSITEhttps://propello.ca/
ADDRESS102 Ave NW Edmonton, AB, Canada T5J 0E9
CONTACT DETAILSPhone: (780) 758 7746
E-mail: [email protected]
OPERATING HOURSMonday to Friday: 8:00am – 5:00pm

Propello is a fairly new company that services Edmonton, its surrounding areas, and Calgary with its courier services. What earns them a spot on our list is their quick and easy online ordering system that can immediately dispatch a courier to your area.

Their delivery services are also accompanied by complete GPS tracking and the up-to-date electronic signature technology that allow for a streamlined service for both businesses and individuals.

Propello’s same-day delivery services focus solely on Edmonton and nearby areas, which allows them to concentrate on time-sensitive expedited delivery. What we like the best about this company is that their Regular courier base rates start for as little as $7, and can handle a parcel of up to 45lbs to be delivered within 1 hour!

Moreover, if you own a business and need a reliable courier to handle regular deliveries, registering a corporate account for Propello has several added benefits. Not only will your first delivery be free, but you’ll also have access to special discounted rates and an assigned account representative to provide you with personalized customer support.

What’s more, whether you’re an individual or a business, the profits from your first delivery with Propello are automatically donated to Dreams Take Flight, which is a non-profit organization that provides a free trip for children with disabilities.

We also like Propello’s Delivering Happiness program, which is a partnership with local businesses who want to promote their brand’s awareness around Edmonton. By collaborating with Propello, these small start-ups can include free product samples and marketing literature with each random delivery.

Pros

  • Low rates for regular delivery services
  • Quick and convenient online courier booking
  • Partners with local businesses for brand awareness

Cons

  • Not open 24 hours
  • Only services Edmonton and Calgary
  • Small company with limited couriers

Customer Reviews

As a small startup, Propello has already created a following for their low fees and quick service. They’ve also managed to help small business owners such as Spencer Mg, who shares:

“Propello has been an absolute game-changer for my small business. My customers love paying only $7 for delivery all over the city! Also Propello’s customer service has been impeccable. We emailed back and forth at the beginning, them helping me through figuring out how to do it (because I’d never used a delivery service before). They often respond to emails within minutes. This morning I accidentally ordered the $45 express delivery service, and didn’t notice. Instead of just taking the sale, Kuo Wei Wen personally emailed me to confirm that’s what I meant to select. So thankful, and blown away by the customer service they’ve offered since we started with them.”

4.   Capital City Courier

Capital City Courier's Homepage
SERVICESSame-Day Courier, Letters / Envelopes, Legal Documents, Bank Deposits, Small Parcels, Medium Parcels, Large Parcels, Skids, Dock-To-Dock, Flat Deck, Power Tailgate, Trailer, Dedicated Trucks, Whiteglove Delivery, Emergency Delivery, Last-Minute Delivery, Out-Of-Town Delivery, Warehouse Services, Inventory Control
WEBSITEhttps://capitalcitycourier.ca/
ADDRESS16644 117 Ave, Edmonton AB T5M 3W2
CONTACT DETAILSPhone: 780-544-0445
Email: [email protected]
OPERATING HOURSOpen 24 hours a day, 7 days a week

Capital City Courier is attempting to change the landscape of delivery processing and tracking by transitioning to a completely paperless and contactless system. Their logistics and operations revolve around electronic waybills and digital signatures.

However, despite their transition to a paperless system, they still currently use traditional paper waybills for some transactions. This is because some clients’ organizational systems are still built upon what they call the “old-school service”, requiring them to retain these methods.

Regardless, their same-day service can handle a range of small items such as documents, envelopes, bank deposits, and various parcels. Capital City Courier can also accommodate clients with larger items needed for transport, with a fleet that consists of a wide range of makes and models of vehicles.

Some of their transport options include expedited deliveries executed with cars, minivans, pick-up trucks, cube vans, and flat deck trailers, just to name a few. They can deliver large items from one shipping dock to another and can accommodate emergency and last-minute deliveries as well.

If you choose to go with Capital City Courier, you can also avail of their short and long-term storage in a 17,500 square foot warehouse. This storage facility is heated, monitored, controlled, and kept secure around the clock with six separate docking platforms that can accommodate trailers as large as 53-feet in length.

Pros

  • Complimentary white glove service for fragile items
  • Can handle emergency and last-minute deliveries
  • Warehouse storage options

Cons

  • No bike or messenger services
  • Need to register an online account for payments and services

Customer Reviews

Capital City Courier’s fast and efficient services have helped them establish a regular customer base. One such client is Becky Mielke, who says:

“I use Capital City Courier every week.  Jesse is prompt at replying and always acts quick to the changes I may need.  Very professional and helpful.  I strongly urge everyone to try this outstanding company out!  You will not regret it!”

This company’s customer service has also helped them establish themselves as one of the forefront courier services in Edmonton. Matthew Tomczuk shares:

“I contacted Capital City Courier through email and asked them to pickup an item in Edmonton and pack it for shipping to my address in Ontario. I dealt directly with Jesse and I can honestly say the entire process was quick and easy with no surprises. Best of all – during business hours, Jesse would answer my emails usually within minutes of hitting the “send button” at my end. Their level of responsiveness and their professional attitude, tends to be hard to find these days. Jesse always kept me in the loop to let me know the status of the shipment. It was a pleasure to deal with Capital City Courier. Thank you for your help!!!”

5.   ACS Express Inc.

ACS Express Inc.'s Homepage
Source: ACS Express Inc.
SERVICESRegular, Rush, Direct, Point to Point, Citywide Deliveries, Bike Messengers, Scheduled Deliveries, Court Filing, Government Documents, Legal Couriers
WEBSITEhttps://www.acsexpress.ca/
ADDRESS4474-97 Street Edmonton AB T6E 5R9
CONTACT DETAILS[email protected]
 
780-499-6999  or   780-975-1143
OPERATING HOURSMonday to Sunday: 8:00am – 5:00pm

ACS Express has been a go-to courier service in Edmonton since 1988, with humble roots as a “one-bike show” personally pedalled by their founder Pete Zablotny. Their original slogan of “smog-free delivery” still echoes in the company’s business practices today as they prioritize green initiatives in their business model.

With Edmonton’s largest bike courier service, ACS Express offers both on-demand services and scheduled deliveries. They can handle one-way deliveries, round-trips, and guarantees it can deliver up to 100 of your parcels in one day!

ACS Express has extensive experience in dealing with the government, law firms, and private corporations that have sensitive documents in need of special handling and delivery. Their couriers can process bank deposits, check certifications, and filing of legal/court documents.

You can have peace of mind with their couriers since all drivers are cleared with both the Royal Canadian Mountain Police and the Edmonton Police Department! Some of their employees are even cleared with the Government of Canada security as well.

We like that ACS Express pays attention to detail and reliability, and one way they achieve this is by using three different internet service providers to ensure no loss of connections. They even have several generators and backup power plans for all their networked computers.

This intricate system provides you—the customer—with real-time tracking of your deliveries, and setting up an account with ACS gives you access to this web portal. Other advantages of registering an account include an online courier request, address book, exclusive rates, and the ability to see digital signatures as they’re received. 

What we like best about ACS Express is their green initiative, primarily using bike couriers and the small hybrid vehicles in their fleet whenever possible. We’re also a big fan that they prioritize paperless documentation and electronic or digital invoicing.

Pros

  • Real-time, lag-proof tracking of deliveries
  • Green deliveries accomplished with bikes and hybrid vehicles
  • Security screened couriers

Cons

  • Not open 24 hours a day
  • Expensive rates for point to point deliveries

Customer Reviews

ACS Express prides itself with its efficient and trusted couriers. Erin Downie relies on ACS Express for their court runner services, as she shares:

“I am so grateful for this courier service as they are the most polite courier service I have spoken to within the Edmonton area. They are incredibly personable and helpful. I was calling in not 100% knowing what I needed and they helped walk me through it and set me up an account. The fact that they have court running services and will even hot shot to Calgary are big bonuses to me using them at the company I am employed with. I should also mention how incredibly prompt they are! The court runners came much quicker than I expected and I have never waited past two rings when calling in.”

Kendall Jackson is a long-time customer of ACS who enjoys the ease of online transactions. She writes:

“Without a doubt this company is 5 stars!  Our company has used ACS for the past few years and is extremely happy with the service and costs. Submitting requests online is easy and we have no complaints. Keep up the great work ACS.”

FAQs about the Best Courier Services in Edmonton


This concludes our list of the best courier services in Edmonton. We hope you were able to find a company from this list for your delivery needs!

Do you have any recommendations of other delivery services that we didn’t include in our list? Send us a message so we can check them out! 

Now, if you need to ship something overseas, a courier service just won’t cut it. Luckily, we’ve got a list of the best freight forwarders in Edmonton that you should definitely check out!