The 5 Best Edmonton Taxi Services

Best Edmonton Taxi Service

Featured Image Source: PxHere

by Ethan Cote

Do you need a taxi company for regular trips or want to know the best cab to hail on the streets? If so, then you’ll definitely want to check out this list that we’ve put together today.

After a lot of research and practical testing, we’ve come up with the top taxis in the area based on their services, professionalism, and customer reviews.

If you’re ready, let’s take a look at the best Edmonton taxi services.

How Much Do Edmonton Taxi Services Cost?

Taxi tariffs in Edmonton are regulated by its Vehicle for Hire Bylaw 17400 and allows the city to enforce the following regulated fares in the table below.

Minimum FareStreet hail; first 135 meters or any portion thereof$3.60
Minimum FarePre-arranged; first 135 meters or any portion thereof$3.25
Additional ChargesFor each additional 135 meters$0.20
Waiting Timefor each additional 24 seconds of waiting times$0.20

To give you a better idea, we’ve listed the estimated fares per kilometer up to 10 kilometers traveled. Take note that these are only estimates and can vary depending on surcharges or other extra services.

Distance (km)Estimated Fare
3$9.21
4$11.01
5$12.81
6$14.61
7$16.41
8$18.21
9$20.02
10$21.82

However, some taxi services circumvent this and charge flat rates for certain services such as airport transfers. To be competitive, they also offer premium or more spacious vehicles at a higher rate.

The Best Edmonton Taxi Services

Now that you know what to expect when hailing your next cab ride, we can take a look at our picks for the top taxi companies in Edmonton.

Take note that since there are only two taxi companies with garages in Edmonton, we’ve expanded our scope to cover the greater Edmonton Area.

1.   Co-Op Taxi

Co-Op Taxi's Homepage
Source: Co-Op Taxi
SERVICESFlat Rate Airport Transfers, Package Delivery, Car Battery Boosting, Co-Op Coupons, Events Services, Wheelchair Vans, Senior Citizen Discounts
WEBSITEhttps://co-optaxi.com/
ADDRESS10538 114 St NW Edmonton, AB T5H 3J7
CONTACT DETAILSPhone: (780) 425-2525
Email: [email protected]
 
Call Center
Phone: (780) 425-2525
Email: [email protected]
 
Customer Service & Coupons
Phone: (780) 425-0954
Email: [email protected]
 
Customer Complaints & Driver Issues
Phone: (780) 917-5217
Email: [email protected]
 
Sales & Corporate Accounts
Phone: (780) 917-5224
Email: [email protected]
 
Accounts Payable
Phone: (780) 917-5224
Email: [email protected]
 
Accounts Receivable
Phone: (780) 917-5203; (780) 917-5213
Email: [email protected]
 
Sales & Public Relations
Phone: (780) 917-5222
Email: [email protected]
OPERATING HOURSOperates 24/7
 
Lost & Found Hours
Monday to Thursday: 8:00am – 4:00pm
Friday: 8:00am – 3:30pm

Co-Op Taxi was established in 1971 by self-made cab drivers wanting to provide taxi services in the greater Edmonton area. Today, it has over 560 vehicles in its fleet with over 1200 drivers, transporting over 4 million people to their destinations annually.

One thing we like about this company is that their company’s insurance policy applies to both the customer and driver in case there is an accident. But there’s no need to worry because Co-Op Taxi’s vehicles are inspected rigorously twice a year by a specialized team of fleet supervisors.

Safety is one of their primary concerns and Co-Op Taxi also provides services for special occasions and corporate events with a focus on ensuring that guests don’t drink and drive. They’ll provide shuttle services until all guests at the event are brought home safely with a supervisor on-site to ensure the operations run smoothly.

However, Co-Op Taxi is best known for its airport transfers, since they’re Edmonton International Airport’s preferred taxi service. Whether you’re going away for business or returning from a family vacation, their airport flat rates will take the hassle out of the trip.

You can get even more savings of up to 10% off on your rides if you purchase Co-Op Taxi’s coupons. You’ll have to purchase a minimum of $100 worth though unless you’re a senior citizen, but they don’t expire and will even be delivered right to your doorstep.

You can purchase these coupons through Co-Op Taxis’ very own app and we like that because you can transact online, browse your trip history, track your ride with GPS, and make bookings from your tablet or smartphone. Although you can do all this from the comfort of your web browser as well.

Availing of the coupons and using the app will come in useful if you or a loved one are restricted to using a wheelchair and need regular transportation that can accommodate your needs.

Co-Op Taxi has specialized vans for those who are using assisted-mobility devices, which charge at the same rate as its other taxis and have drivers trained to assist you in entering and exiting the vehicle.

However, longer wait times for your taxi can be expected since Co-Op Taxi only has a limited number of wheelchair-accessible vehicles. The good news is that if you need the Wheelchair Van in a pinch, they’ll call another service with a similar vehicle (even if it’s their competitor) to pick you up and get you where you need to go.

Pros

  • Has mobile app for bookings
  • Insurance covers both customer and driver
  • Members can give collateral items if they are unable to pay cash or card

Cons

  • Limited wheelchair vans may mean waiting time for availability
  • $10 additional fee for minivan airport transfers
  • Collateral items must be settled within 30 days

Customer Reviews

Taxi drivers often get a bad rep, but the employees at Co-Op Taxi are breaking this stereotype with their excellent service. Jane Burton is a regular customer of Co-Op Taxi who trusts this company to take her where she needs to go. She shares:

“I have repeatedly called this company in various jams for a ride. Generally when it’s cold and they’re likely already busy, but their dispatchers are SO friendly and empathetic, and the drivers have ALL been cheerful and quick to arrive. I know my way around the city and I’ve never

been taken “the long way” either. So feel free to trust them”

Michael Mertz, had an important engagement to get to and Co-Op Taxi made sure he got there on time. He writes:

“The service was great. I booked online. My original taxi driver was going to be late, so they fast-tracked a cab over to pick me up. The driver was friendly and made me feel safe.”

2.   Yellow Cab & Barrel Taxi (Greater Edmonton Taxi Service, Inc)

Yellow Cab's Homepage
Source: Yellow Cab
Greater Edmonton Taxi Service, Inc.'s Homepage
Source: Greater Edmonton Taxi Service, Inc.
SERVICESService Center, Towing Service, Taxi Vouchers, Mobile App, On Demand Delivery Services, Wheelchair Accessible Vehicles
WEBSITEhttps://edmtaxi.com/
ADDRESS10135 -31 Ave, Edmonton, AB T6N 1C2
CONTACT DETAILSBooking: (780) 462-3456
Administration: (780) 465-8500
Service Center: (780) 465-8506
OPERATING HOURSOperates 24/7

Greater Edmonton Taxi Service, Inc. owns and operates a total of five taxi companies, but for this list, we’re only going to include Yellow Cab and Barrel Taxi.

With a large modern fleet of over 800 vehicles, it’s easy to see why they’ve earned a spot on our list as one of the top taxi services in Edmonton.

No matter which of their two taxi services you choose, you’ll feel safe knowing that you’re in the hands of an Alberta Safety Council Certified Driver. Whether you’re a healthy individual or a senior citizen needing wheelchair assistance, they’ve got you covered.

However, what makes this taxi service unique is their 21,000 square foot service center that keeps their vehicles running in the best condition possible. It has 10-bays and six hoist facilities that include a mechanical garage, body shop, and a detailing area, among others.

Moreover, their service center is open to the general public along with their own towing service! This makes us feel reassured that in case something happens, they can quickly resolve it by towing the vehicle or sending a mechanic your way.

Now when it comes to their transport services, Greater Edmonton Taxi Service, Inc. also offers point-to-point on-demand delivery service via Barrel Taxi.  Shipping over 300 commercial products a day, their fleet of vehicles will deliver your goods or even your workers to a job site within Edmonton and out into Western Canada!

With a guaranteed 30-minute maximum pickup time and no cut-offs for bookings like courier services, they are delivering packages 24 hours a day and 7 days a week. You’ll also be able to monitor the sedan or minivan making your delivery with real-time GPS tracking.

Downloading the Yellow Cab app and signing up for a corporate or personal account allows you to take advantage of their delivery services any time of the day!

Furthermore, becoming a member provides multiple benefits such as easy online booking, exclusive flat fares for specific services, and options for an upgraded premium vehicle for transportation.

Pros

  • Operates its own service center for maintaining vehicles
  • Has mobile app for members with exclusive perks
  • Largest fleet of vehicles guarantees availability taxis

Cons

  • Other taxi services under the company don’t have apps
  • Can’t book online without creating account
  • Yellow Cab service may be confused with the popular pizza franchise

Customer Reviews

Lisa Turner is a regular customer because she can depend on the drivers being honest and reliable. She writes:

“This is the only cab I call In this city clean gracious drivers….very dependable ….honest…will get you where you need to be….fair /just be honest ! Love these guys”

Grant Lucas, another customer, is a regular patron of their service center. He shares:

“I have known their parts and service team for a few years now and they second to none when comes to service, professionalism and price….”

3.   Astro Taxi

Astro Taxi's Homepage
Source: Astro Taxi
SERVICESFlat Rate Cab, Advertise in Sherwood Park, Deliveries, Corporate Packages, Need a Boost, Airport Shuttle
WEBSITEhttps://sherwoodpark.cab/
ADDRESS2016 Sherwood Drive, Sherwood Park, AB
CONTACT DETAILSPhone: (780) 467-2222
Email: [email protected]
OPERATING HOURSOperates 24/7

Astro Taxi was established in 2001 in Sherwood Park and serves the residents of the greater Edmonton area with flat-rate taxis. Their fleet consists of over 20 vehicles bringing passengers to their destinations twenty-four hours a day and seven days a week.

Offering Lincoln Town cars and minivans that can seat up to four and six passengers respectively, each vehicle is outfitted with GPS to ensure that you get to where you need to swiftly and safely.

If you need one of their cabs, just pick up the phone and call their hotline but you can conveniently book online as well. The GPS in their vehicles ensures minimum wait times as they calculate the optimal route to pick you up and take you to your destination.

We like their flat rate of $49 to go to the airport from anywhere within Sherwood Park and the outer edges of Edmonton. To make things even better, they can go as far as Saskatchewan and Calgary for specially booked trips, although this will naturally come at an additional cost.

Astro Taxi can also act as a courier for you at affordable rates, delivering parcels for your business or to your loved ones. They claim to handle your cargo as safely as they’ll handle a regular passenger, making sure it arrives at its destination safely and within the day.

Not limiting themselves to transporting parcels or passengers, Astro Taxi will also give your battery a boost if your vehicle is stalled. After you call their line, the dispatcher will immediately send the nearest available taxi there in minutes to give your car a jumpstart.

Whether you need their services for a special occasion or need to get to the airport, Astro TAxi can also handle corporate bookings. They offer a special corporate membership where you get unlimited trips for a steady monthly and yearly rate.

Pros

  • Online fare estimate calculator
  • Can pay with debit, credit or electronic transfer
  • Yearly and monthly rates for corporate accounts

Cons

  • Charges $0.50 per minute for waiting during pick-ups
  • Limited fleet of vehicles
  • No membership options for non-corporate clients

Customer Reviews

Astro Taxi is reputed for its professionalism and punctuality. One of their recent customers, Mandeep Khangura, shares his thoughts:

Good quality and I only had to wait 10 minutes. They also helped me getting my bags into the car and the driver was really nice”

We agree that having a driver help you with your luggage is definitely a much-appreciated gesture. Abigail Caroline, also appreciates the assistance as she shares:

“Driver arrived at our condo 15 minutes early and waited patiently for us to be ready. Very helpful with heavy luggage as well. Would definitely recommend to others on basis of reliability and service performance”

4.   Flat Ride Taxi

Flat Ride Taxi's Homepage
Source: Flat Ride Taxi
SERVICESDeliveries, Pet Taxi Services, Corporate Accounts, Private Accounts, Boost Service, Flat Ride Taxi, Airport Taxi
WEBSITEhttps://sherwoodtaxi.ca/
ADDRESS42 Chestermere Crescent , Sherwood Park, AB T8H 2S3
CONTACT DETAILSPhone : (780) 803-0000
Email : [email protected]
OPERATING HOURSOperates 24/7

Flat Ride Taxi has three main goals: safety, punctuality, and affordability. With over 30 vehicles in their fleet, they can pick you up at a flat rate anywhere in Metro Edmonton. They drop you off at the airport and can also bring you to Fort Saskatchewan!

They offer special rates for customers who sign up for an account, whether it’s a corporate or personal membership.

From the portal, you can easily arrange to pick up your employees from the airport after a business trip or arrange transport for a V.I.P. with a choice from Flat Ride Taxi’s economy, premium, and luxury rental options.

Flat Ride Taxi provides its customers door-to-door white glove pickup and delivery services for packages. The best part is whether it’s a birthday gift or a midnight snack in the wee hours of the morning, their delivery service operates 24/7!

However, this company doesn’t limit itself to just transporting people and parcels since they also transport pets. Yes, this company has specialized “pet cabs” that will bring your furry friend just about anywhere, whether it’s to the vet or their coach for training classes.

If that’s not enough to convince you Flat Ride Taxi is one of the top taxi services in Edmonton, they can also jumpstart your car if your battery’s dead even if it’s in the middle of nowhere or late at night. Just give Astro Taxi a call and they’ll send a driver over to give you a boost.

Pros

  • Can contact the company directly on WhatsApp
  • 10$ Flat Rate within Edmonton outskirts and Sherwood Park
  • Specialized “pet cabs” can transport your pets

Cons

  • No mobile app for bookings
  • Flat rate only applies to greater Edmonton Area
  • Limited fleet of vehicles

Customer Reviews

Flat Ride Taxi is known for its range of services, but they’re better known for their customer service. Chris Burke, a customer, was pleased at how courteous his driver was as he shares:

Outstanding service! As a joke I asked for 2 coffee when I was picked up to go to the airport at 5:30am, the driver was EARLY(!!!) with two coffee. I would definitely recommend this cab to everyone”

Cathy Chung, another customer, also praises Flat Ride Taxis drivers, as she writes:

“Had a great experience with them. Drivers were always on time, professional and helpful for letting me know about different places. Great service”

5.   Flat Rate Cabs

Flat Rate Cabs' Homepage
SERVICESPet Taxi Services, Corporate Accounts, Personal Accounts, Flat Rates, Airport Transfer
WEBSITEhttps://www.sherwoodparkcabs.ca/
ADDRESSSherwood Park Cabs – Flat Rate Cabs & Taxi 1039 Allendale Cres, Sherwood Park, AB T8H 0P5
CONTACT DETAILSPhone: (780) 469-4222
Email: [email protected]
OPERATING HOURSOperates 24/7

Flat Rate Cabs has over 4,500 drivers who know the Metro Edmonton area like the back of their hands to get you where you need safely and swiftly. Their diverse fleet of vehicles includes limousines, sedans, minivans, and mini-SUVs.

Whether you need an airport transfer back home or need a premium vehicle for a corporate V.I.P. Flat Rate Cabs can accommodate you. All their taxis even have magazines and newspapers for you to read during your trip, which is a nice added touch.

We like this taxi company because they provide discounts to both students and senior citizens, which makes Flat Rate Cabs a great option if you take regular trips. If you follow them on social media, you can take advantage of special promotions during holiday seasons for even more savings.

Their vehicles are also equipped with the latest in technology, whether it’s Bluetooth radios or a state-of-the-art GPS. All the taxis carry debit card machines as well, allowing you to pay with a credit card if you don’t have any cash on you when arriving at the YEG airport.

Pros

  • Honors student discounts for rides
  • Diverse vehicle types in its fleet
  • Can transport pets

Cons

  • No package or delivery service
  • No specialized wheelchair access vehicles

Customer Reviews

Joanne Jones, a regular customer, appreciated the extra help that her driver gave her as she writes:

“Big Huge Shout OUt to the guay at Flat rate Cab for picking me up at #SuperStore, and dropping me off at home, and helping me out last week with my grocery’s to my door at my place, big thanks to u bro #muchappreciate it a lot.”

Craig Hilderbrandt, another regular customer, also shares why he likes Flat Rate Cab:

I use Flat rate on a weekly basis. They are fast, friendly, and the most affordable taxi service…Will continue to utilize their services until the day comes when I get my license”

FAQs about the Best Taxi Service in Edmonton


And that concludes our list of the best Edmonton taxi services. The next time you hail a cab, we hope you choose one from our list.

Did we miss a taxi service that you think we should have included? Send us a message and we’ll make sure to check them out.

Are you looking for a cab because there’s something wrong with your car? If so, then you’ll want to check out our list of the best places for car inspections in Edmonton.