Melanie MoralesWe know how hard it is when emergency strikes and you need a locksmith ASAP, so we listed and reviewed our top picks for locksmiths in Edmonton for easy reference. We ensured that we featured reputable companies we have tried or observed in action.
So yes, we didn’t just ask clients what they thought of these companies, but we also asked current customers if we could observe the companies on the job for our reviews.
1. Edmonton Lock & Safe Inc
| Title | Info |
|---|---|
| WEBSITE | https://www.edmontonlock.com/ |
| ADDRESS | 7211 104 St NW, Edmonton, AB T6E 4B8, Canada |
| CONTACT DETAILS | +1 780-433-9444 |
| OPERATING HOURS | Monday-Friday (8 AM-5 PM); Closed on weekends |
| Emergency services available: Yes | Payment options: Cash, credit card |
| Types of locks and security systems: Traditional and digital systems | Transparent pricing: No |
| Free estimates: Yes, upon request | Key cutting and duplication services available: Yes |
| Free consultation: Yes | Specialization: Break-in response and hardware upgrades |
| Promotions: None as of time of writing | Services offered: Hardware upgrades, master key systems, rekey services, general locksmith services, door services |
| Expertise | 5/5 |
| Accessibility | 4.5/5 |
| Value for Money | 4/5 |
| Professionalism | 4/5 |
| Customer Satisfaction | 4.3/5 |
Edmonton Lock & Safe Inc was established in 1972, making them one of the oldest companies on this list – and for a good reason. They’re known for their proven track record, reliability, and personalized care.
After seeing how they work, it is safe to say that we can see clearly why they’re one of the most trusted locksmiths out there. For one, they have an extensive range of locksmith services available compared to most companies.
In particular, we think they’re one of the best places to call should your house be broken into because of their established break-in response, repair, and even prevention services. Their customer service is available 24/7 for such cases with a fast response time.
Other than that, they’re also excellent with hardware upgrades. They carry a range of high-security locks, deadbolts, padlocks, intelligent key systems, vaults, smart locks, and other security accessories, so you don’t need to get them anywhere else.
They also offer re-keying and re-coding services for locks, ELR and door strike installation, master key system design and management for businesses, and even smart home automation and integration.
That being said, they mainly specialize in residential and commercial locksmith services, so if you need locksmith services for your car, you should check out the other companies on this list.
Not only are their technicians competent, but they’re also so warm and friendly. They offer constant and clear communication, making projects and service calls seamless and fast.
As for their customer care, we like that they have provisions on their website for consultations where you can ask them questions and even send them pictures of your situation for assessment.
However, we wish they also had an easier online quotation system or at least had their prices posted on their website for transparency. Aside from that, we also noticed that they have a weak social media presence, making it hard to keep tabs on their promos, offerings, etc.
Pros
- Wide range of locksmith services
- Superior break-in prevention and response process
- Great with hardware upgrades
- Over 45 years of experience
Cons
- Pricing is not transparent
- Weak social media presence
- No automotive locksmith services
Excellent to deal with
I had a problem with my Sentry safe where it required both a key and a combination. We lost the key. It was urgent for us to get into the safe. I have had really bad experiences with locksmiths. Edmonton Lock and Safe were excellent to deal with. They solved our problem right away – at a really reasonable price – and they were pleasant and professional to deal with. They come with my highest recommendation. I would not hesitate to refer them.-Ken H.
I can’t say enough good things about them
This is the ONLY place I call when I need my locks fixed/changed. They have great service and I can’t say enough good things about them, including how they treated me over the phone and how fast they were able to do the work. No issues whatsoever. As well, Ryan is awesome, he is super nice, did the job we needed done and we have had no problems with our locks. If you need anything done lock related, this is the company you need to call. I would give them 10 stars if that was possible! -Terry V.
2. All-Lock-Rescue Ltd
| Title | Info |
|---|---|
| WEBSITE | https://www.all-lock.com/ |
| ADDRESS | 11709 170 St NW, Edmonton, AB T5M 3W7, Canada |
| CONTACT DETAILS | +1 780-447-5625 |
| OPERATING HOURS | Monday-Friday (9 AM-5:30 PM); Closed on weekends |
| Emergency services available: Yes | Payment options: Cash, major credit cards |
| Types of locks and security systems: Mostly traditional security systems | Transparent pricing: No |
| Free estimates: Yes, upon request | Key cutting and duplication services available: Only key cutting services |
| Free consultation: Yes | Specialization: Commercial locksmith services and high-security locking systems |
| Promotions: 10% off any non-commercial product or locksmith service. For AMA members only. | Services offered: Auto, commercial, and residential locksmith services |
| Expertise | 4/5 |
| Accessibility | 4/5 |
| Value for Money | 5/5 |
| Professionalism | 4/5 |
| Customer Satisfaction | 4/5 |
All-Lock-Rescue Ltd has been serving Edmonton for over 30 years, so they’ve been in the industry for quite some time already. Their reputation precedes them, which made us eager to check them out for ourselves – we weren’t disappointed.
We like that they offer all-around locksmith services. Whether you need residential, automotive, commercial, or institutional locksmith services, they have them all – which we think sets them apart.
That being said, we noticed that they don’t offer highly technical or specialized locksmith services like the other companies on this list. They mostly handle general locksmith services such as lock installation, key replacements, etc.
Don’t get us wrong, their technicians are amazing and always get the job done well. We just wish that they offered more services other than the usual ones.
Take note that they also mainly work with traditional security systems so if you need a company specializing in automated locks and smart security systems, it might be best to look into the other companies on this list.
So that’s something to consider. Make sure to check their website to see if they have the particular services you need. You can also give them a call or answer their online form. From what we’ve seen, they have a fast response time and will answer all your questions promptly.
Their staff are friendly and very helpful, based on what we’ve seen. They make sure to give you the best possible care.
For us, we think they’re one of the industry leaders especially for commercial locksmith services. Whether you need help with your locks, keys, and safes for your business, they have extensive experience in these areas.
One thing we think they need to work on is updating their website. It makes it a bit hard to look through their services because it’s outdated.
Other than that, all of their previous clients we observed were all happy with their services from what we’ve seen. So we think they deserve the raving reviews – definitely worth checking out for yourself.
Pros
- Offers residential, automotive, commercial, or institutional locksmith services
- Fast turnaround
- Friendly staff
- Intuitive online form
Cons
- Not a lot of specialized locksmith services
- Works mainly with traditional security systems only
Professional, affordable, and efficient
ter many many phone calls and failed attempts, these guys took 5 minutes to retrieve a broken key in my car. They were professional affordable and efficient. They even cut me a new key on the spot. Don’t hesitate to call these guys for lock and ignition lock issues. I’m so relieved! Ten stars! -Neiko
I am thoroughly impressed with their knowledge
Came here to get a car key cut. I gotta say I am thoroughly impressed with their knowledge. They did the job right the first time and they also provided me with additional information incase i need my key cut without having the key present. Also, the customer service and professionalism is top notch. I will definitely return when needed. -Gary T.
3. Alberta Lock Solid
| Title | Info |
|---|---|
| WEBSITE | https://www.albertalocksolid.com/ |
| ADDRESS | 9816 51 Ave NW, Edmonton, AB T6E 0A6, Canada |
| CONTACT DETAILS | +1 877-479-5522 |
| OPERATING HOURS | Monday-Friday (8 AM-4:30 PM); Closed on weekends |
| Emergency services available: Yes | Payment options: Cash, major credit cards |
| Types of locks and security systems: Traditional, keyless, video entry systems | Transparent pricing: No |
| Free estimates: Yes, upon request | Key cutting and duplication services available: Yes |
| Free consultation: Yes | Specialization: Retail for security accessories, residential services |
| Promotions: None as of time of writing | Services offered: Mobile service, auto, residential, and commercial locksmith services |
| Expertise | 4.8/5 |
| Accessibility | 4.9/5 |
| Value for Money | 2/5 |
| Professionalism | 5/5 |
| Customer Satisfaction | 4/5 |
If your priority is the range of services offered, Alberta Lock Solid has got that covered. They’re one of the most versatile locksmith companies offering specialized services such as video entry and keyless entry systems for residential customers.
They offer mobile services, which makes them a great choice for emergency cases. Aside from that, they also offer automotive, residential, and commercial locksmith services.
Based on our observation, their company is extremely efficient. From the moment you call them to the end of the service appointment, the process is streamlined and there’s always a fast turnaround.
All their technicians are experienced, licensed, and insured. They’re highly knowledgeable and easy to work with, which is extremely important especially during high-stress emergency locked-out situations.
We also like their clear communication and constant updates throughout the whole service call. They’ll even make sure to explain the whole process to you clearly so you understand what’s going on.
Aside from emergency situations, they’re also great for new home owners or business owners who want to install or update their security fixtures. They have their own showroom that is frequently updated with the latest products that you can check out.
This lessens the hassle of talking to a lot of suppliers and saves you a lot of time because everything you need is in one place.
All their products have a 1-year warranty. Based on our observations, their after-sales service support is superb.
One thing we noticed, however, is that there are some reports of inaccurate quotations from customers. Their rates can also be quite pricey – so that’s something to consider.
Pros
- Has a showroom of various security products
- Products have 1-year warranty
- Versatile company with wide range of locksmith services
- Clear communication and constant updates
Cons
- Can be pricey
- Some reports that quotes can be inaccurate
I would definitely use their business again
I am very impressed. The response I got about my inquiry was detailed, informational and personalized. They were able to get someone out to my location the next day which was great. The employee who arrived on site was informative, took the time to explain what could be done, gave me a quote before starting, offered options and then made adjustments with keys when needed. He did all of that while being well spoken, polite and kind. I would definitely use their business again and am happy to recommend them to anyone in need. -Kelly U.
The work was great and everything was very punctual
I wanted to acknowledge the superb professionalism of Josh, who took care of some work for me recently. He communicated very well and went over and above to very politely explain everything pertaining to the service being done. He was patient, friendly and put me at ease. The work was great and everything was very punctual. He has excellent customer service/sales skills- and I hope that management can acknowledge him for this. Thank you Josh! -Albert D.
4. Dial Locksmith
| Title | Info |
|---|---|
| WEBSITE | https://www.diallocksmith.ca/ |
| ADDRESS | 10771 101 St NW, Edmonton, AB T5H 2S5, Canada |
| CONTACT DETAILS | +1 780-420-6664 |
| OPERATING HOURS | Monday-Friday (8 AM-5:30 PM); Saturday (9 AM- 3 PM); Closed on Sunday |
| Emergency services available: Yes | Payment options: Cash, major credit cards |
| Types of locks and security systems: | Transparent pricing: No |
| Free estimates: Yes | Key cutting and duplication services available: Yes |
| Free consultation: No | Specialization: Forced entry response |
| Promotions: None as of time of writing | Services offered: Mobile service, auto, residential, and commercial locksmith services |
| Expertise | 5/5 |
| Accessibility | 4/5 |
| Value for Money | 3/5 |
| Professionalism | 4/5 |
| Customer Satisfaction | 4/5 |
Another great contender you wouldn’t want to miss is Dial Locksmith. They have been serving our community for over 56 years, so it’s safe to say they’ve built a strong reputation as a locksmith company.
They’re fully vetted and known for their organized system and quality services. Not surprising since we saw that they’re BBB-accredited, a PLAA member, and an authorized Medeco security center.
Aside from their numerous accreditations and affiliations, we can vouch that their work speaks for itself. We became fans of this company after observing their work for different customers because of their consistency and reliability.
In case you need immediate attention, they’re highly accessible, get to your location fast, and give frequent updates. Aside from that, we also like that they have a wide range of services available and can work on automotive, residential, and commercial locksmith services.
They also sell and service safes, which is great for businesses. Although they excel in all these, we highly recommend them for their forced entry specialization.
We’ve seen them do efficient break-in repairs, lock installation, repairs, re-keying services, and grand master key system setups. Safety is so important, and we love that this company makes it all convenient so you can breathe easy.
They also carry security fixtures and accessories, so you won’t even need to go to a different store – a time saver, especially for those going through renovations and construction of their homes and businesses.
That being said, their great service comes at a hefty price. So they’re probably not the best to call if you’re on a budget.
There are also a few reports of extra travel fees that you have to consider.
Pros
- Numerous accreditations and affiliations
- Specializes in forced entry solutions
- Organized system
- Good communication
Cons
- Hefty prices
- Office closed on Sundays
This was hands down the best experience yet
Talk about saving the day. On a Saturday morning I locked the store keys in the store! Absolutely mortified I called Dial Locksmith and I have to say I was very impressed. Jim arrived promptly and was quickly able to provided access to the store. Jim was very polite and very professional. He was able to also provide recommendations to better secure our location and he even cut us keys on the spot to avoid such things from happening again. I have worked with many locksmiths as a property manager and this was hands down the best experience yet. -Shannon F.
Efficient and extremely professional
Dial locksmith is the vendor that we use for our company they do excellent work and they are able to meet our needs at any given time it is a pleasure to work with dial a locksmith they’re fast they are efficient and extremely professional I would recommend them to anybody in the Edmonton area. -Tim G.
5. Royal Lock & Key
| Title | Info |
|---|---|
| WEBSITE | https://royallock.net/ |
| ADDRESS | 3215 97 St NW, Edmonton, AB T6N 1B7, Canada |
| CONTACT DETAILS | +1 780-435-5352 |
| OPERATING HOURS | Monday-Friday (8 AM-5:30 PM); Saturday (8 AM-12 PM); Closed on Sunday |
| Emergency services available: Yes | Payment options: Cash, major credit cards (Make sure to inquire first) |
| Types of locks and security systems: Mostly traditional systems | Transparent pricing: No |
| Free estimates: No | Key cutting and duplication services available: Yes |
| Free consultation: No | Specialization: Full-service security solutions, cutting and re-keying services |
| Promotions: None as of time of writing | Services offered: Auto, residential, and commercial locksmith services |
| Expertise | 4/5 |
| Accessibility | 3/5 |
| Value for Money | 5/5 |
| Professionalism | 3.9/5 |
| Customer Satisfaction | 4/5 |
Royal Lock & Key has been around since 1987. It’s amazing to see how the business has grown from what started out as a hobby for the owner.
Since their opening, this company has been one of the favorite locksmith companies of Edmontonians. It’s not hard to see why.
If you’re looking for a company where you can get good deals on your locksmith services, Royal Lock & Key is on the top of our list. They’re known to be more affordable compared to other companies without compromising on results.
They can handle automotive, residential, and commercial locksmith services. Although they’re versatile this way, we noticed that their range of services isn’t extensive compared to other companies, so that’s something to consider.
Despite that, we think they’re worth a mention because of their consistently great service. They work efficiently and effectively and are very reliable as locksmiths.
Their technicians are very knowledgeable and we like that they’re very resourceful and won’t make you spend more money unnecessarily. They’re also friendly and easy to talk to.
One thing we can comment on, however, is that despite them having 24/7 emergency services, their response time is a bit slower compared to other companies. So they might not be the best company to call if it’s a case that needs immediate attention right away.
They’re the best ones to call when you need re-cutting or re-keying residential and automotive locks. We found them to be the most efficient and skilled in this area.
They’re also suppliers of restricted lock systems. So if you’re opening a new business and need someone to set up security systems for you, they’re an excellent option.
For us, what makes them unique as well is how they interact with their customers. They’re very warm and take time to build a connection with people – which is a great bonus on top of their excellent service.
Pros
- Affordable rates
- Experts at re-cutting or re-keying residential and automotive locks
- Versatile
Cons
- Response time to emergency calls aren’t as fast compared to competitors
- Not a lot of specialized services offered
It is good to work with folks who stand behind their work and value long term relationships
We’ve used these guys at our small commercial building for nearly 10 years now. They are always there for us. A recent lock set change malfunctioned and they were here ASAP and fixed it no charge. – its is good to work with folks who stand behind their work and value long term relationships. -Ted B.
I will go out of my way to give Royal Lock and Key any business I can in the future
If you are needing some specialized knowledge or a part you can’t get at a big box store, give Brett a call. I predict he will go above and beyond to help you, and will exceed your expectations, because that is what he did for me. He drove back to his shop after closing on a Saturday, with his young son, and opened up so I could get the specialized doorknob assembly I needed that could not wait and that I could not find in any of the big hardware stores. Very competitive price as well. Being from Fort McMurray, I am not used to this level of service. I will go out of my way to give Royal Lock and Key any business I can in the future.
